Assistant Manager - Social Media - Big4

Essential functions of the job:

The role works across the PR and Social Media team at the global level and covers:

- Working as part of a team to support all global social media relations campaigns

- Social media reporting and measurement across platforms and programs

- Supporting the Global Media Relations and Social Media team with stats and measurement of all programs, via Sysomos, Sprinklr, Tableau, Excel and other data platforms

- Supporting both paid and organic social as needed

- The individual will interact with the Global Media Relations and Social Media team to develop a forward-looking social media strategy/plan with a focus on growing and activating relevant social communities

- Lead by example, taking a positive attitude at all times, embracing opportunities, working collaboratively and swiftly, and ensuring that all involved parties and team are kept abreast of issues/concerns

- Support stakeholders and colleagues with visualization of business dashboards, taking the lead on the creation where possible

- Employ best practices for measuring the impact of social media campaigns

- Communicate clearly and effectively across all deliverables, including stakeholder communications and measurement and status reports

Knowledge, Competency and Skill Requirements:

- Ability to advise on social media technologies and data-driven insights

- Drive to promote innovation in the social space and to sell ideas internally

- Ability to visualize data and insights to differing needs of stakeholders

- Outstanding organizational skills and the able to handle multiple projects simultaneously while meeting deadlines

- Sub-editing/proof reading skills and ability to work to a style and brand guide

- Experience writing for web and social on mainstream channels

- Familiarity with Boolean search and general construct of listen tools language

- In-depth knowledge of social media platforms, their respective participants and deployment

- An understanding and working knowledge of community management and engaging with audiences

- An energetic, self-starter with a hands-on approach, able to juggle multiple projects with competing priorities, with a positive attitude and ability to generate results; demonstrate the potential to develop within the organization

- A strong team player and lateral thinker, comfortable working collaboratively, virtually and independently

- Experience in advising, managing and communicating with senior leadership on a day-to-day basis