Role and Responsibilities :
- Act as a Technology/ Engineering SME in SAP TCC team, & able to provide stand-in support for the function Manager.
- Work in collaboration with peers of this role ie., other Specialists (DBA, Project Delivery) & Technologist in other parts of the SI function (eg STIL's).
- Support Basis Delivery Manager (Projects) or Engineering/ Landscape Mgr sin providing BAU oversight & Proactive Services delivery (- pit team landscape audit/review & snag list generation leading to continual service improvement activities).
- Support Problem analysis leading to architectural pattern re-development & continual service improvement activity (individually & through the SME team).
- Support technical initatives cross landscapes (eg Archiving strategy/ policy, Spool printing solution alignment,).
- Present information to peers, Snr mgrs. &Directors often at short notice.
- Support development of & participate in an OOO on callrota(Projects &/or BAU).
- Support Landscape, DBA & Engineering Mgrs in decision making about team allocations /alignments to virtual landscape (pit team) &/or Engineering or Projects.
- Maintain compliance/alignment to the relevant level of system security access standards to ensure full compliance with the Security Policies.
- Support technical team documentation delivery, run books (align appropriate changes to BAU teams with the 3rd party), build guides, procedures to highest quality, consistency and mandate/police use in all activities (to provide audit trail for build/change activities).
- Participate in established governance forums, support controls across the team regards mgmt. of risk & issue, team reviews, demand and work assignment forums.
- Keep current with core vendor technologies, act /provide consultancy to SIC team members (individually or through team).
- Have awareness of key stakeholders internally and externally ie SI LT members, KEC/Project delivery, Solutioning/ Capabilities, also externally - IBM, SAP, HP, Microsoft (as part of agreed strategy with SI LT).
- Contribute to presentations on team progress/status in Town Halls and to SI LT and other key forums.
- Align to and make use of existing Innovate, Activate, Operate processes where suitable.
- Always ensure where inefficiency or simplifications opportunities exist, catalogue and propose changes to drive improvements. Continually review ways of working and identify improvements to increase team's agility and speed of delivery.
- Ensure cost efficiency, simplification and standards approach to all delivery activities.
- Maintain technical accreditation in Basis disciplines to support the SME capability individually & for the wider team.
Skills and Ability required :
- Access, DBA, SAP, Security
- Extensive experience as technology SME, from consulting, architectural or operational background
- Driving teams of technologiest in solutions/ problem analysis & remediation activities
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