Assistant Manager - Robotics - Shared Service Center

Assistant Manager - Robotics - Shared Service Center

Purpose of Job :

- Translates the customer or business needs into automation projects within his/her scope of responsibilities. Defines and maintains global reporting dashboard on status of the robotics projects. Drives Robotics projects by applying the UI Path and any other VBA tools either by leading projects self or by mentoring other operational SSC (Shared Service Centre) colleagues. Provides support to Head SM in developing the roadmap for the year plan.

Responsibilities :

Project Management :

- Plan and prepare GBS Robotics projects.

- Run projects, monitor projects' progress and manage resources (incl. change management/ risk mitigation)

- Report status and prepare cost/benefits tracking.

- Induce corrective measures insuring project success when applicable.

Maintain and improve Standards and Procedures :

- Ensure adherence to internal and external guidelines as well as to a standardized process landscape

- Implement/ run continuous improvement/ quality assurance in the area of standards and procedures

Project Portfolio Management :

- Manage an overview various project and resource plans

- Manage logs for risks, issues and integration items

- Updates all project information on SharePoint

GBS Robotics :

- Align on one common solution in case of conflicting requirements

- Review, maintain and prioritize Change Request pipeline for implementation within approved budget

- Execute efficient communication towards stakeholders

- Review & sign-off design documents escalate and execute efficient status on robotics project

- Driving identification, prioritization and implementation of robtoics projects

- Identify and bring transparency on bottlenecks and bugs related to processes

- Prepare and present special session (E.g. MC) related to the processes

- Stakeholder Management, prepare statement of work, effort estimates

Requirements :

Education :

Minimum : 3-4 year graduate degree in accounting or related field

Desirable : Master degree in Finance / Accounting or MBA

Skill Sets :

- Ms Excel, Ms PowerPoint, Ms Visio, Ms Access

- VBA, SQL, MS Access, C, C++

Database Environments - SQL, MS Access, SAP R3

Analytical Tools - MS Access, Business Objects

Business Experience :

- 2+ years in project management role

- Work experience with Lean Sigma approach

- Good understanding of business processes (OTC, STP, RTR)

- Work experience within shared services center environment.

Additional Requirements :

English : Fluent written and spoken,

- Proficiency knowledge of MS Office (Excel, Powerpoint, Word, Access)

- Occasional overtime and weekend / public holiday work may be required during peak periods or to accommodate business requirements in GBS countries

Asha G