Assistant Manager/Regional Training - Sales - Consumer Durable

- Handling Sales, Customer Service, Product other behavioural trainings

- Motivating the team and maintaining high moral to ensure consistent achievement by understanding customer requirement as early as possible.

- Identifying training needs by regularly scanning various pre-determined sources

- Refresher Session taken to improve the performance and to keep sale staff updated on any changes in the process

- Regular monitoring of the calls and providing them necessary feedback on their weak points.

- Handling a team of Field Trainers

- Conducting Regular Engagement Activities at stores and backend.

- Working on In-house Magazine

- Compiling of reports for teams performance,

- Conducting activities like Performance Improvement Plan

- Profile entails travelling across South India.

Experience :

- MBA with 5 -6 Years in training & Development (Sales, Customer Service, Product othe behavioral) Should have knowledge of regional language.