Assistant Manager - Market Quality Assurance - Plant

- This job contributes to McCain Food India's success by managing the implementation and execution of Quality Assurance programs in the market place to ensure the availability of safe, wholesome, premium quality finished products for our customers. Models and acts in accordance with McCain's Food Safety and Quality Management System.

- The job includes overall market quality responsibilities, overall responsibility of Third Party Manufacturing as well as working closely with Plant Quality with clear defined responsibilities.

- Analyzes Food Safety and Quality management systems across the distributor and retail outlets as it relates to handling and movement of food products throughout the logistics chain.

- Assesses distributor operations and execution consistency and reliability including cold chain data analysis. Food distribution supply chain auditing.

- Validates Key Performance Indicators (KPI's), audit data and corrective actions resultant from verification activities to distributors' management.

- Investigates internal/external customer/consumer complaints, praise, and inquiries, regulator and workgroup input. Provides recommendations for improvement and follows up on execution.

- Manages the interface with other functions to recommend and oversee updates of distribution operating procedures, standards manuals and operational tools that are related to distribution food safety, product quality and regulatory compliance.

- Communicates effectively to provide internal customers with appropriate awareness and knowledge of distribution quality assurance standards, requirement, program updates and process changes.

- Interfaces and influences cross-functional teams as the product safety, quality management system expert in the development of new initiatives or operating practices. Ensures company business initiatives meet product safety, quality and regulatory standards at the market place.

- Acts as subject matter expert on project teams to support product safety and quality initiatives to develop and implement new distribution QA programs or procedure improvements needed to support business initiatives. Collaborates and influences cross functionally to create alignment of distribution QA programs across the company.

- Leads investigation, resolution and corrective action management activities for distribution related product safety and quality incidents and operating practices. Determines and recommends appropriate mitigation activities.

- Provides product distribution safety and quality consultation and support to cross functional teams in execution of business initiatives.

- Provides regulatory and technical inputs for handling of customer complaint arising in market place for issues related to distribution and supply chain.

- Analyzes Food Safety and Quality management systems across the distributor and retail outlets as it relates to handling and movement of food products throughout the logistics chain.

- Assesses distributor operations and execution consistency and reliability including cold chain data analysis. Food distribution supply chain auditing.

- Validates Key Performance Indicators (KPI's), audit data and corrective actions resultant from verification activities to distributors' management.

- Investigates internal/external customer/consumer complaints, praise, and inquiries, regulator and workgroup input. Provides recommendations for improvement and follows up on execution.

- Manages the interface with other functions to recommend and oversee updates of distribution operating procedures, standards manuals and operational tools that are related to distribution food safety, product quality and regulatory compliance.

- Communicates effectively to provide internal customers with appropriate awareness and knowledge of distribution quality assurance standards, requirement, program updates and process changes.

- Interfaces and influences cross-functional teams as the product safety, quality management system expert in the development of new initiatives or operating practices. Ensures company business initiatives meet product safety, quality and regulatory standards at the market place.

- Acts as subject matter expert on project teams to support product safety and quality initiatives to develop and implement new distribution QA programs or procedure improvements needed to support business initiatives. Collaborates and influences cross functionally to create alignment of distribution QA programs across the company.

- Leads investigation, resolution and corrective action management activities for distribution related product safety and quality incidents and operating practices. Determines and recommends appropriate mitigation activities.

- Provides product distribution safety and quality consultation and support to cross functional teams in execution of business initiatives.

- Provides regulatory and technical inputs for handling of customer complaint arising in market place for issues related to distribution and supply chain.