Analytics - Marketing team is responsible for developing integrated marketing strategies and providing inferences to the business within the financial services.
- Typical activities vary from marketing planning functions, customer segmentation & targeting, product offering and tracking and evaluation of marketing programs for liabilities and assets portfolios.
- The work would primarily involve the use of customer data and application of statistical tools and techniques to solve business problems.
Skill sets:
- Marketing Analytics experience.
- Customer Segmentation, Customer Behavior analysis, customer insights
- Business and strategic insights, Customer analytics, Consumer insights
- Customer segmentation for targeting, satisfaction driver analyses & customer experience analysis
- Extensively worked on customer analytics, product affinity, loyalty and campaign management using transaction & demographic data to arrive at business solutions such as acquisition (propensity) models, churn models, customer segmentation, customer behavior analysis, product analysis etc.
- Program and campaign effectiveness measurement through lift analysis and response modeling
- Market Mix modelling, Spend optimization, churn models, propensity models
- Cross-sell, Up-sell, customer life cycle.
- Campaign Management, Campaign effectiveness, Loyalty management
- Marketing Strategies, Logistic Regression, Predictive Modelling, Statistical Modelling, Discriminant Analysis, Correspondence Analysis,Conjoint Analysis.
Key skills:
- Masters degree in either economics or statistics or any quantitative area or MBA (with quantitative background).
- Should have a strong experience in Marketing Analytics domain.
- SAS is a must.
- Exceptionally strong organizational, analytical & problem-solving, inter-personal and communication skills
- Flexibility and adaptability as per changing organization needs / business environment.
- Programming or Technical Skills: SAS / SQL, MS Office (Excel / PPT / Word)
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