Assistant Manager/Lead Assistant Manager/Manager/Senior Manager/AVP - Fraud/Risk Analyst - BFSI/KPO

JOB DESCRIPTION:

- Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers' accounts

- Monitor debit card fraud alerts daily and take necessary action to protect customers and the bank

- Identify fraud patterns through the monitoring of high-risk countries and merchants

- Contribute to the creation of fraud rules by providing analytical data to support decisions

- Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with external card fraud analyst at processor

- Review all alerts from external sources, including VISA CAMS, FICO, etc. and ensure that appropriate actions are taken to mitigate fraud

- Accurately document all actions taken on a case

- Verify activities through outbound calls and/or send "Potential Fraud Alert" e-mails to customers

- Responsible for reconciling debit card fraud disputes claims with the Master Fraud Transactions

- Provide support to the Operational and Business units of the organization on fraud related matters

- Regularly prepare reports for the bank's Risk Management Organization

- Report risk information and findings to the immediate supervisor in a timely manner

Fraud Analyst Requirements - Skills, Knowledge, and Abilities:

Education: They require a minimum Bachelor's degree in Business Administration or Criminal Justice, or in a relevant work experience

- Fraud analysts in a bank/payment solution firm requires strong knowledge of banking regulations

- Strong proficiency in SAS, SQL , Python , Modeling and Strategy preferred. query

- Strong analytical skills to detect and identify weaknesses in the bank's systems; as well as identify the root cause of the weakness.

- Great communication skills