Assistant Manager - HR Business Partner - ITeS

Location : Mumbai ( Thane)

Role :

- The Individual will be part of the HRBP Team of the Organisation & will be Responsible / Spoc for all HR Activities for a Set of Departments / Operations.

- Offer key people centric insights and complete end to end HR processes.

Analytics & Dashboards :

- Provide qualitative updates (strategic priorities, initiatives, opportunities, challenges, engagement / retention insights, etc.) in the dashboards for own function as well as service group People Processes and Compliance

- Facilitate training sessions on people processes and policies for associates and Managers, facilitate HR sessions in NEO, facilitate calibration processes in own function, conduct interviews for critical roles and provide offer approvals for all roles in own function, take ownership for people process compliance for own function, conduct investigation and draft reports for BPO cases allocated

Employee Relations : Follow the disciplinary process framework to advise business leaders and act on BPO cases, educate associates and Managers on acceptable and undesirable behaviors for own function Manager

Capability Building : Lead facilitation of capability building sessions for people managers - people process trainings, policy awareness sessions, change management discussions on org / policy / process changes, New Leader Assimilations, coach / mentor people managers as required, act as an advisor to Managers on people issues

Customer Engagement : Participate in review meetings with leaders and people managers for own function, participate in all Global HRBP calls for own function and cascade inputs as required CoE Collaboration Strategy & Business

Consulting : Provide inputs for HR strategy formulation for own service group and function; execute HR strategy for own function, provide inputs as required to leaders for own function's business strategy

Employee Engagement & Culture : Lead facilitation of Focus Group Discussions on engagement and culture, present outcomes of GES and other engagement surveys to leaders of own function and co-create action plans, track implementation regularly and initiate corrective actions as required

Org Design & Change Management : Support HR and business leaders in execution of change management plans, gather feedback from associates and Managers and present to leaders in own function

Coaching and Succession Planning : Facilitate Talking Talent sessions for own function and update OTR decks with inputs on successors;

Preferred Candidate :

- MBA / PG in HR with 3 to 5 yrs of Experience Overall, Last 2 yrs as a HRBP

- Prefer candidates who have worked in a BPO / ITeS Environment

- Candidates who can work in Different Shifts.

- Candidate should Possess Excellent Communication Skills.

- Good Mentoring / Coaching Skills