Assistant Manager/Deputy Manager - Service Excellence - Black Belt - Big4

Accountabilities

- Creates value to clients independently- bringing excellent process improvement, project and change management skills and past client experiences

- Deploys consulting best practice knowledge and techniques when undertaking work

- Performs rapid assessment of current landscape for clients and is able to provide insights around hypotheses and solutions

- As a team member, assists in providing smooth delivery of internal project/program outcomes

Required experience:

- Senior Consultant/Assistant Manager/Supervising Associate level with experience in project management and change management

- Total experience between 5-8 years for Supervising Associate level

- Should have experience of managing or supporting workstreams / project initiatives in large scale transformation projects.

- Should have experience of working with major global corporations on client facing projects (Ideally currently working in either: Big 4, global management consultancy firm or blue chip organization - with an appropriate management consulting background )

Competencies/ skills

- Knowledge of Business Process Re-Engineering, Six sigma concepts of DMAIC, Project Management (and all tools included therein)

- Mentoring & experience in creating, reviewing & closure of projects

- Facilitating sessions and meetings

- Above average Training skills in conducting Green Belt & Six Sigma awareness training programs

- Influencing skills & consultative skills

- Excellent communication & interpersonal skills

- Highly assertive, strong orientation to statistical analysis, good team player & willingness to lead teams not reporting into them, should be able to grow into leadership roles after graduation from the BB role

- Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes)

- Willingness & quick to learn new processes

- Black Belt will drive process operational excellence on Quality, delivery and productivity

- Work with process teams to achieve process goals.

- Should have taken part in Continuous improvement initiatives (KAIZEN) and other Quality related initiatives to spread the quality awareness

- Be able to conceptualize and develop quality related training modules

Otherskills

- Knowledge of Six sigma concepts of DMAIC (and all tools included therein)

- Experience of having done BPMS or trained on BPMS (Business Process Management System)

- Self-starter who can work independently, displays initiative and is a problem solver

- Usage of Minitab/Microsoft Powerpoint, Excel and Word

Education

CA / BE / MBA

If interested kindly provide me the details mentioned below:

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