Job Description:
Your job responsibilities will include:
Operations - 70 to 75% weightage:
- Leading client fronting indirect tax (GST/ Customs/ FTP) engagements (Compliance, Representation, Advisory and Litigation)
- Scoping
- Technical and quality reviews
- On-time delivery
- Client liaison
- Expected to be involved in end-to-end reporting for his/ her client/ region sales, budgets, billing and their growth
- Involved in preparation of monthly/ quarterly sheets for leadership from overall practice perspective.
- Expected to assume P&L responsibility for the defined scope of work
- Being a consultant/ advisor on erstwhile indirect tax / GST matters to other practices across all locations
- Risk management from an erstwhile indirect tax / GST perspective on all engagements across all locations
- Controlling and managing indirect tax practice of branch locations, if need be, other than that of home location, (if required)
- Keeping track of and providing insights on various issues related to recent developments in Indirect taxes in India and globally
- Can plan and execute various practice development initiatives (incl. standardizing operating practices, and protocols for recurring activities)
Clients' account expansion and business development: 20-25% weightage:
- Aligning with Partners/ sales team to generate leads and take it till order book level.
- Representing indirect tax team at practice level, wherever required, and identifying solutions to be provided to the common leads identified
- Managing and maintaining relationship with clients, other BU's and internal stake holders
- Advise and assist clients in forming indirect tax strategies to cover indirect tax exposure
- Strive to provide new and innovative indirect tax solutions to clients
- Identifying new opportunities for serving existing clients
- Targeting and obtaining work from potential clients
- Development of the Practice and promotion of the brand name - articles in publications, regular update management for clients, speaker at seminars, etc.
- Managing current and developing new relationships and alliances covering but not limited to Trade bodies, Nexia network firms, Law Firms, Technology alliances and other similar organizations
Achieving assigned number KPIs pertaining to:
- Lead generation
- Sales closure combining IDT technical knowledge and commercial skills
- Client mining and account expansion
- Product campaigns in relation to IDT products including tax technology products
- Reporting and maintaining the MIS from practice and sales perspective and updating the leadership on the progress achieved.
Leading people and development: 5-10% weightage:
- Building and managing a team including recruitment, appraisals, developing training material, providing training to team members, and technically guiding the teams in completing their assigned deliverables
- Review of efficient and effective planning, selection and team management of all resources throughout the year including temporary resource redeployment within team/ with other departments,
- Building of team morale and motivate people in the team and firm, and retention of existing employees
- Address issues at emotional / infrastructural level at work being faced by teams, take responsibility for team building and motivation of teams
- Identifying training needs of teams and assist in skill building where deficiencies identified,
- Ensure on-boarding and process training happens for new employees
- Perform timely appraisal and provide balance between firm and employee aspirations
- Develop subordinates for the next levels