Job Description :
- Should be aware of both the internal as well as external customers and their needs and is committed to meeting the customers' evolving, long term needs the focus is on SERVICE.
Result Orientation :
- Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives with a sense of urgency the focus is on achieving RESULTS.
Initiative :
- One must not only understand and accept the responsibilities towards his/her job but also proactively works towards identifying challenges and its resolution the focus is on seeking SOLUTIONS.
Professionalism :
- Should have in depth knowledge of all functions and displays not only required skill set, but also ethics and integrity while conducting the job the focus is on PROFESSIONALISM.
Cooperation :
- One must ensure completion of all tasks at hand and simultaneously extends support to team members and displays joint ownership towards achieving business objectives the focus is on TEAMWORK.
Communication/Feedback :
- Should believe in providing feedback to other associates and receiving feedbacks to enhance performance, thereby meeting business objectives the focus is on OPEN COMMUNICATION.
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