Assistant Manager - Credit Control/Collection

Position Description

Resources India

Business Unit:

Position title:

Asst. Manager - Collection

Location:Mumbai

Reports to (role):Manager - Collection

Main purpose:

This role exists to ensure the effective and efficient processing of all credit management related processes within the shared services model of Re:Sources India.

Dimensions:

Employees managed:

Direct:

Indirect: 0

Budget:

Financial DA:

(OPEX & CAPEX)

Key accountabilities:

The Key accountabilities of this role are to ensure all:

- Co-ordination & follow-up with Clients for collection

- Regular Meeting with clients for a resolutions of disputes (if any)

- Management of credit processes and aged debtor controls (if applicable to brand and within brand agreed debt regimes)

- Co-ordination with client servicing team to expedite dispute resolution and ensure timely collections.

- Resolution of all issues that relate to AR are completed in a timely and efficient manner

- Collection of all agency monies are completed within the AR monthly timetables

- Resolution of all issues that relate to AR are completed in a timely and efficient manner

- Providing exception reporting as appropriate

- Monitor all delinquent accounts and ensure Legal recovery is completed

- Monitor all client New Account applications are processed and credit limits are approved in a timely manner

- Getting TDS deduction details and certificates.

Business Compliance

Ensure a sound understanding of, demonstrate commitment to & comply with all statutory and Publicis Groupe Policies relevant to your role & all activities

Re:Sources undertaken in that role.

Personal & Team Accountabilities

Actively develop and maintain strong working relationships with all Re:Sources personnel both at a interpersonal level and across all business processes within the wider business environment.

Actively maintain communication and behaviour standards that foster a culture of strong customer and service excellence both within Re:Sources and across all customer and supplier organisations.

Key relationships (internal &/or external):

- Agency Personnel

- Agency Clients Personnel

- Clients

- Internal Resources Team

Key competencies:

The key competencies of this role would be an understanding of financial credit control and invoicing data using both spreadsheet and systems controls.

Experience/Qualifications

- 4-6 years in collections, operations / credit control environment

- MBA/M.Com/B.Com

Knowledge

- Business Tax Regulation

- Invoice Management

- Credit Control

- Money Collection Processes

Skills (including technology)

- Senior Excel and Word Skills

- Financial Systems Skills

Attributes/behaviours

- Strong ability to work across multiple customers

- Excellent attention to financial detail

- Strong written and verbal communication skills

- Strong influencing communication skills

- Passion to get Results

- Fully Driven