Assistant Manager - Business Operations - SaaS/FinTech

- Take ownership of assigned brand campaigns right from planning to execution

- Building team, training, and mentoring for growth

- Take part in brainstorming sessions, offering realistic, workable insights to develop and plan execution of campaigns that increase productivity

- Collaborate with team members to optimize performance, resolve operational escalations, drive output and effective campaign delivery

- Drive execution of marketing plans to reach target audience through identified channels

- Perform regular site visits, monitoring all on-going campaign executions

- Create, maintain, and distribute monthly marketing reports showing achievement of critical metrics regarding target achievement, campaign hygiene, sanity, , and other KPIs

- Define the day to day responsibilities of the team, drive and monitor metrics on a regular basis, including setup and implementation of all brand campaigns

- Building strong on ground presence to identify any gaps or challenges faced by the team and resolving them in a timely manner

- Manage timely data collection to update operations metrics to achieve Brand KPI, output expectations, reduce leakage, eliminate errors, and deliver excellent campaign experience

- Partner with cross-functional support teams in improving the overall city performance including all functional areas

- Actively collaborate with cross-location teams to build rapport and gather information / feedback for creating and / or improvising operations

- Oversee materials and inventory management for respective brands