Assistant Manager - Business Analysis - Research/Analytics

Description of Job Responsibilities :

- Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with solution design and development teams

- Works with Technical Team members to facilitate the planning and execution of Robotics Process Automation (RPA) and other Automation projects

- Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements

- Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes

- Identify and document best practices for ongoing RPA adoption

- Work with Business Units to identify the automation opportunities, perform feasibility analysis and convert them to projects

- Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects

- Document and diagram the existing environment and dataflows

- Gather non-functional requirements such as security, capacity performance and availability

- Act as a liaison between business and technical resources

- Recommend - to-be- process map designs using Cross-functional flowcharts.

- Define configuration specifications and business analysis requirements

- Help design, document, and maintain system processes

- Creating Business Requirement documents which can be submitted for review and approvals

Required Skills :

- Impeccable documentations skills with experience documenting technical subjects

- Experience/knowledge of a range of technical platforms and solutions

- Knowledge of Robotics Process Automation (RPA) technologies and best practices in process automation and operational excellence

- Ease working with global teams across geographies

- Banking Industry/Sector knowledge would be an added advantage

- Strong communication skills, both written and verbal