Assistant General Manager - Operations - Retail/QSR

Asst. General Manager Operations/QSR/Retail

- Overseeing COCO (Company Owned Company Operated) vertical - operations, growth, strategy planning etc.

- Overseeing Franchisee Operations - operational support, audit, franchisee communication, franchisee management etc.

- Overseeing Procurement & Supply Chain Operations

- Lead the manufacturing vertical and will be responsible for operations related to new product development

- Lead new projects in Automation, Digital Initiatives etc.

- Support in developing key HR processes (hiring, appraisals, company policies, building the right culture etc.)

REQUIRED SKILLS :

QUALITATIVE :

- Should demonstrate good organizational abilities, multi-tasking skills, and excellent time management.

- Strong people skills and soft skills to manage teams with diverse backgrounds

- Strong team player and good leadership skills to lead a young and dynamic team

- Strong analytical skills & comfort with MS office suite - word/ppt/excel

- Must be able to work under pressure and on various projects simultaneously and autonomously

- Should understand QSR business -food production process, working with franchises etc.

ADDITIONAL ATTRIBUTES :

- Ability to work with external (vendors/suppliers) and internal stakeholders (Top leadership, HR/finance/Production teams etc.)

- Self-driven individual with a go-getter attitude and entrepreneurial mindset

- Ability to take the initiative and work independently with a sense of ownership

- Can look at the macro and micro pictures at the same time

- Readiness to travel extensively if needed

EDUCATIONAL & INDUSTRY PREFERENCE :

Education: MBA or Engineer or Degree in Hotel Management

Industry: Candidates with FMCG/ QSR Industry experience will be preferred