Assistant General Manager - Human Resource - BPO

AGM - Human Resources (BPO - US SHIFT)

Our clients are leading MNC & Industrial Conglomerate's (with a Turnover of US $ 1 Bn to US $ 100 Bn with exponential growth potential. Our client's reach span across several countries across the global.

AGM - Human Resources (BPO - US SHIFT)

- Responsible for all the HR activities related to the organization.

- Manpower recruitment and hiring

- Manpower requirements and help execution of the same.

- Support Target and incentive roll out for the team members including ensuring awareness, appreciation and alignment by the team on the same.

- Drive People Agenda in the team through pre planned reach out activities at regular intervals

- Ensure & facilitate for employees, HR communication flow & alignment of the entire system from HO to the floor as well as providing a channel of feedback from people to the organization.

- Performance Management & Development - Facilitate goal setting, measures, review and final rating and maintaining records of the same.

- Compensation Management - Study on the trends in compensation and evaluate / suggest accordingly for field force and indirect field force.

- Regular update on sharing HR best practices in the industry with specific reference for the team.

- Managing the attrition of the team and ensuring the exit tracking and process implementation.

- Ensure full & final settlements including statutory obligations are fulfilled for the both direct and indirect employees.

- Engagement interventions with the team to improvise on their productivity and effectiveness for direct & indirect employees.

- Prepare and follow up on the career progression plan and development of the same.

- Facilitate in identifying talents of permanent employees and help in career progression.

Qualification, Experience & Skill Sets :

1. MBA in HR with 15+ years of overall experience in HR and Should be from BPO/ITES or RPO Industry experience is mandatory

2. Experience in managing teams and cross locations portfolio

3. In-depth exposure / subject-matter expertise in one or more of the HR domains captured in key focus areas above desired but not mandatory

4. Experience in scaling startups desired but not mandatory

5. Prior experience as an HR generalist / HR Business Partner mandatory to appropriately deliver upon all facets of HRM

6. Strong understanding of the startup ecosystem

7. High on ambiguity tolerance

8. Capability to work in a dynamic, fast-paced work environment

9. Proven track record of senior/leadership stakeholder management

10. Prior experience in team management mandatory with proven leadership ability

11. Highly action-oriented and ability to move things and deliver upon impactful, cross-organisational Interventions

12. Very high on people connect and gauging the organisation's pulse

13. High on influencing skills

14. Highly networked, and connect especially within the HR fraternity

15. Very high on integrity and an impeccable ethical track record

Remuneration :

An outstanding remuneration package that rewards professionalism and diligence will be on offer for the successful applicant as well as a well defined career path. An excellent package will be on offer for the right candidate, including an above industry base salary for the right person as well as the most complete employee benefit scheme. Don't miss out on this opportunity to join the market leader

Contact Person :

P.G.Ganesh
Perfect Placer
Mobile 9873663105