Assistant General Manager/Deputy General Manager - Volume Hiring - ITeS/BPO/KPO/Healthcare

An esteemed client of Innoquest Consulting, a BPM service provider in the healthcare sector, is seeking an AGM/DGM for volume hiring in the voice process, based in Bangalore.

Roles and Responsibilities:

- Understanding hiring needs.

- Developing and Executing Recruitment Strategies.

- Managing the Recruitment Process.

- Sourcing and Identifying Candidates.

- Candidate relationship management.

- Employer branding .

- Data Analysis and reporting.

- Collaborating with HR and other departments.

- Compliance and Legal Adherence.

Qualification:

- 13+ years of experience in talent acquisition, with a significant portion of that time spent specializing in voice process hiring, such as for customer service, telemarketing, sales, or call centers(BPO).

- Experience in leading and managing recruitment teams, particularly those focused on hiring for voice processes.

- Proven track record in high- volume hiring environments, demonstrating the ability to manage multiple job requisitions and candidates simultaneously.

- Advanced skills in sourcing candidates through various channels, including job boards, social media, networking, and employee referrals.

- Strong verbal and written communication skills are crucial, especially for voice hiring roles where communication is a key job requirement for candidates.

- Capability to handle recruitment challenges, such as filling niche roles, managing high candidate volumes, or navigating market shortages of skilled candidates.