Assistant General Manager - Compensation & Benefits - BPO/KPO/BPM/Healthcare

We are currently seeking an experienced Assistant General Manager for Compensation & Benefits (C&B) to join one of our leading Healthcare BPM clients.

Mandatory Ask:

- 12+ years' overall experience with minimum 10 years in c&b (india centric) - specifically benefits / bpo-kpo organisation experience

- The AGM - C&B role will be responsible for leading the Compensation function for the organisation - with focus on developing C&B policies, leading the Annual compensation cycle, Salary benchmarking with multiple vendors and other core C&B activities.

Position Summary: This is a strategic role and will play a key part in devising the overall C&B strategy and direction.

Role & Responsibilities:

- Lead the design, implementation, and administration of end-to-end employee compensation programs.

- Conduct the salary & benefits benchmarking exercise, propose grids for new roles, revise market data ranges wherever required within the organization.

- Monitors the job market, compensation trends and find best practices for implementation in the organization.

- Analyses different components of the remuneration scheme in the organization and prepares reports about the internal equity and external competitiveness.

- Review and advise M&A team during due diligence and actively manage HR integration from a C&B perspective (compensation alignment, job classification, position structure, bonus harmonization).

- Collaborate with HR and business leaders to establish effective performance management frameworks, including goal setting, performance evaluations, and recognition programs.

- Conduct C&B audits and implement necessary controls to fix gaps.

- Is responsible for setting and tracking the compensation budget within the organization.

- Handle salary increment process.

- Administers benefits and provides monthly inputs for payroll processing.

- Participates in market surveys, analyses the report and makes recommendations to the management

- Will be actively involved in driving C&B projects for the organisation.

- Offers solutions to stakeholders in managing difficult situations related to compensation.

- Partner with finance/tax, legal and local HR payroll teams to ensure compliance with local and national regulations governing compensation and benefits, including pay equity, statutory requirements, and reporting obligations.

Skills & Competencies:

- Graduate, preferably MBA HR.

- 12+ years of overall experience in core C&B - with proven expertise in leading strategic C&B function in a BPO/ KPO /IT organisation.

- Adept at engaging with the senior leadership across the organizations worked with HR certification (e.g., Certified Compensation Professional, Certified Benefits Professional) is a plus.

- Ability to collaborate with cross- functional teams and senior management.

- Strong influencing skills and an ability to drive decisions.

- Strong analytical skills.

- Good communication skills - both written and oral.

- Should be a team player.