Assistant Director - Business Performance Management (BPM)
- Business Performance Management Group (presently the key engagement for the team) is the centre of excellence for modelling services in the firm with an international reputation. The assignments cover a wide range of countries and industry sectors.
Job description:
- The main objective is to achieve business growth by developing and maintaining strong working relationships with key business decision-makers, informing them of our scope of services and communicating how these services benefit their organizations.
Primary responsibilities and accountabilities:
- Manage a team of 20-30 people
- Measure, monitor and improve client service by guiding team members and driving excellence in service delivery
- Focus teams on the key priorities while managing several medium to large size projects
- Ensure that team members deliver quality service as per client's needs and priorities
- Ensure smooth service delivery
- Partner with internal and external clients to improve processes
- Work with project leaders to analyze resource needs and gaps across locations, and devise alternative ways forward.
- Assign people to projects based on their skills, career goals and client's expectations
- Produce assignment budgets and timetables, and manage delivery against them
- Provide team members with accurate and useful guidance in technical areas of high risk and complexity
- Act as a counsellor for team members
- Participate in goal setting, performance appraisal and management of counselees
- Identify L&D requirements of counselees
Competencies/skills:
Highly numerate and analytical individuals preferably with an excellent academic record and a degree in mathematics, economics, sciences, engineering or accounting & finance
- Very Strong MS Access skills with a proven experience of building complex MS Access applications using forms, queries and visual basic code in recent past.
- Advanced Excel and VBA skills.
- Very strong relational database (SQL Server / Oracle) design and build skills.
- Working knowledge of Visual Basic Editor and Visual Studio 2005/2008
- Good understanding of Software Development Life Cycle.
- Proven experience in estimating, planning and managing technology projects.
- Attention to detail and the ability to work under pressure
- Excellent written and spoken English skills. Can document complex technical issues to non-technical staff
- Organised and structured in the completion of tasks
Good to Have:
- Advanced Visual Basic skills
- Good working knowledge of C# .NET/ JAVA
- Any prior experience working with off the shelf BI reporting tools or ETL applications such as Informatica will be looked at very favourably.
- Microsoft certifications such as MCAS/MOS
- Experience in testing methodologies and using testing tools
Job specification:
Education and experience: BE / BCA/Degree in Maths/Eco /Science and MBA with 10+ years post qualification experience in:
- Management Consultancy firms
- MNC or large Indian companies, preferably within a shared service environment
- KPOs
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