Assistant/Deputy Manager - Operations - BFSI/Insurance Process

Assistant/ Deputy Manager - Operations - BFSI/Insurance Process ( UK/AUSTRALIA shift )

This opportunity is for a AM/DM-Operations role with a coveted client of InnoQuest Consulting.

Mandatory Asks:

- People management & client management experience is a must.

- Insurance background is a must

- AP and AR / AP or AR experience is a must

Primary Responsibilities:

- People management & client management experience is a must

- Conduct one on one sessions with team members

- Ability to analyze and prepare daily/weekly/monthly reports

- Communicate with onshore and offshore teams for process level updates

- Ensuring SLA has been met as agreed with onshore teams

- Ability to resolve process level queries of the team and other parties across the organization

- Sound knowledge of Insurer reconciliation i.e. Reconciling of Insurer Statements against Business books

- Experience with keying and approving payments on the bank line

- Proactively review existing processes and implement control and efficiency improvements Ad-hoc reporting and analysis as required.

Desired Candidate Skills:

- People management & client management experience is a must

- Will be handling a team of 10-15

- Insurance background is a must

- AP and AR / AP or AR experience is a must.

Years of Exp - 3 to 5