Looking for candidates with core experience in production support
Experience- 4-8 years
Key Skill:
- Informatica (EDC OR EDL)/ Denodo
- Data warehousing, ETL, Visualization,Validation and Migration
- Big Data
We- re looking for someone who has these abilities and skills:
- 4-8 years experience in a data role (analytics, specialist or engineer) supporting at least one specialty area of Data Management
- Exercises judgement for decision making on complex issues that impact the department
- Makes recommendations to management on new processes, tools and techniques, or development of new products and services
- Possesses skills and awareness and consistent basic project management, analytical and application skills
What will your essential responsibilities include?
- Provide responsive stakeholder care. Respond to calls, emails and requests promptly and effectively. Provide support, consultation and problem resolution.
- Ensure complete adherence to defined Service Level Agreements - productivity, turn-around-time, and accuracy
- Functional interpretation, maintenance of data, data accuracy, performing and reporting on periodic audits and data integrity checks
- Root Cause analysis of data errors and resolution specific to critical internal and external data
- Participate in conference calls to identify and address issues in a timely manner to meet stakeholder's expectations
- Identify improvement opportunities to support Quality Engineering, Data Governance, Data Quality, and, other teams to promote data as an asset. Collaborate with the Operations teams to target the source of the risk and make recommendations for remediation
- In this role, you will additionally focus on supporting Production Management efforts.
- Developers who have good experience in production support and are willing to take a full time role in production support may also apply.
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