Assistant Branch Manager - Retail Banking

Deposit Pool Enhancement:

- Implement strategies to attract and increase deposit funds from customers.

- Develop and maintain relationships with existing and potential depositors.

Service Standards Establishment:

- Set benchmarks for service quality and ensure their consistent delivery.

- Monitor customer feedback and take necessary actions for service improvement.

Non-Deposit Product Sales:

- Identify opportunities for cross-selling non-deposit products such as loans, credit cards, and investment products.

- Meet progressive cross-selling targets for these products.

Mutual Fund (MF) and Insurance Sales:

- Promote and sell mutual funds and insurance products to customers.

- Provide advice and assistance to customers in selecting suitable investment and insurance options.

Fee Income Generation:

- Identify fee-based income opportunities such as account maintenance charges, transaction fees, etc.

- Implement strategies to maximize fee income while ensuring customer satisfaction.

Branch Administration:

- Oversee day-to-day operations of the branch, including cash management, security, and facilities maintenance.

- Ensure compliance with internal policies and procedures.

Regulatory Compliance:

- Stay updated on regulatory requirements applicable to banking operations.

- Ensure adherence to all regulatory guidelines and standards.

Personnel Management:

- Supervise branch staff and manage their performance.

- Foster a positive work environment to enhance productivity and morale.

Qualifications:

- Bachelor's/Master's degree in finance, business administration, or related field.

- Previous experience in banking or financial services, with a strong understanding of retail banking products and services.