- Monthly capacity and productivity metrics of your unit to be shared - Productivity should be > 85%
- Mandate registration initiation for all the booked cases is completed within 5 days (Other than OTC cases).
- Monthly meeting with stake holders (Sales/Credit/Collection/OPS), product wise to update the registration status and the areas of improvement - analysis of rejections and eNACH penetration.
- Closed Escrow account list to be shared with stakeholders and deactivation of escrow account to be taken up for logical closure.
- Dormant Mandate - All the dormant mandates where the associated LANs are closed should be cancelled for the pending cases, and there on, this has to be carried out monthly.
- Dormant mandate summary which are not cancelled to be shared for review.
- DCFC and Compliance checklist to be shared with supervisor on weekly basis
- Monitor all business and ensure mandates are received and sent for registration.
- Provide feedback to the operations head on how to automate the process
- Timely and accurate preparation MIS to senior management Board meeting /ROC presentation and adhoc request raised during board meetings.
- Provide documentation for the purpose of supporting all financial transactions
- Assist auditors - internal and external - with documentation required for the auditors to do their job satisfactorily
- Maintain required files, reports, and data
- Knowledge sharing with other team members in connection with different MIS tools and databases etc
- Coordinating and liaising with other teams to timely deliver decks and databases etc.
- Automation and standardisation of all information requirements from other teams.
- Collaborate with IT to automate key MIS reports to facilitate accurate dissemination of information in a timely manner.
- Improve and enhance current MISs, work on reduction of TAT and ensuring accuracy of the same.
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