Area Business Manager - Retail

1. Scope of the role Overall Sales and Retailing Operations in a specified territory.

2. Job Profile - Driving Retail Sale

- Ensuring Store level Customer Satisfaction

- Franchisee Management

- Motivation of Staff

- Store Operational & Commercial Compliance

- Initiating Local Marketing activities

- Competitive Benchmarking

- Facilitate Network Expansion & Store Project Completion

- Enrolling new potential Business partners

3. Key Deliverables - Retail & Sale Metrics Achievement

- C-Sat, E-Sat Scores

- Effective Franchisee management

- Network Expansion

- Implementation of Local Marketing activities

- Consumer Understanding

- Store Operations & Commercial Compliance

- Implementing Key Initiatives - Knowledge Management, etc

4. The Right Person - Suitable candidate would be a post graduate in Management having about 5 - 7 years of work experience in a Retail environment.

- Should possess excellent people, communication and analytical skills apart from having a good grasp of retailing in general and store operations in particular.

- The person should possess high level of energy, be people oriented, pay attention to detail and be willing to work long hours and travel extensively.