- Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
- Requirement gathering and translate stakeholder requirements into user story format, visual representation like workflow/process diagrams/Prototyping.
- Construct workflow charts and diagrams; studying system capabilities; writing specifications.
- Prepare documentation like BRD/FRD/SRS, Gap analysis, Product backlog, User stories, change management, prepare API endpoint, and Requirement tracking via RTM.
- Improve systems by studying current practices, designing modifications.
- Recommend controls by identifying problems, writing improved procedures.
- Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Prepare technical reports by collecting, analyzing, and summarizing information and trends.
- Validate resource requirements and develop cost estimate models.
- Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Understand and communicate the financial and operational impact of any changes.
- Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
- Provide clarifications, training, and support to the development teams during the construction phase.
- Prepare Test scenarios and test cases and support test execution in an automated agile environment.
- Provide pre- and post-production deployment support.
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