Aparajita Consultancy Services - Manager - Accounts

Account Manager

Responsibilities :

- Serve as the lead point of contact for all customer account management matters.

- Build and maintain strong, long-lasting client relationships.

- Negotiate contracts and close agreements to maximize profits.

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).

- Prepare reports on account status.

- Collaborate with sales team to identify and grow opportunities within territory.

- Assist with challenging client requests or issue escalations as needed.