Aon - Manager/Senior Manager - Quality - Black Belt/Process Excellence & Continuous Improvement

Job Title: Manager I - Business Excellence & Transformation

Line of Business Aon India : 

Duties and Key Responsibilities : 

- Facilitate / Lead projects on Process Transformation and Operational Excellence using Six Sigma /Lean/Project Management methodologies

- Provides analytics support to Business Leaders both onshore and offshore

- Drives continuous improvement culture across the organization

- Manages the idea generation platform at Aon India

- Facilitates Lean Six Sigma and other Quality trainings

- Facilitate / lead brainstorming sessions in a structured problem-solving approach to identify improvement areas, support in measuring improvements and quantification of savings

- Support transition of new processes, map processes, create metrics, and consult the business on setup and design of Quality Assurance processes

- Domain Expertise / Specialization Requirements Excellent Analytical Skills; Exposure to Insurance/Re-insurance/HR Solutions Domain

- Formal Education/Certification Graduate, Lean Six Sigma Trained (Black Belt/Green Belt)

- Knowledge and Experience - Participated in 2-3 lean six sigma/process improvement projects or initiatives

- Total work experience of 6-8 years (after Graduation in any discipline)

- Good Knowledge of Basic Quality Tools (Pareto Chart, Histogram, Flow Charts, Fishbone Diagram, Scatter Diagram, Control Chart, Box Plot) & Concepts (Lean principles, Value Stream Maps, Types of Waste, DPMO, DMAIC etc.)

- Good knowledge of MS Excel, Power Point and Visio

- Excellent oral, written, cross functional and interpersonal communication skills.

- Learning ability with customer orientation and a keen eye for process improvement

Jagriti Wadhwa