Anudip - Department Head - Training & Operations

BFSI Head of Department - (Training & Operations).

Location : Any Metro City in India.

Role : IC (Individual Contributor).

Experience:

- A minimum of 15-20 years of experience in BSFI training and operations.

- BSFI Skill Development Project Implementation in Various Locations Pan India.

- BFSI Corporate Connect for Students Placement.

- Govt Partnership for BFSI Project implementation in various locations; should have experience in content development in the in the BSFI domain.

- He/she should have a good idea/knowledge about setting up the center in various locations in Pan India.

Overview:

- The Department Head for the BFSI Vertical is responsible for the strategic leadership, growth, and profitability of the BFSI training portfolio within the organization.

- The role requires a deep understanding of the BFSI industry, its training needs, and a proven track record in developing and delivering high-quality training programs.

- The incumbent will lead a team of training professionals to achieve business objectives, maintain strong client relationships, and drive innovation within the BFSI vertical.

Key Responsibilities.

Strategic Leadership:

- Develop and execute a comprehensive growth strategy for the BFSI vertical, aligning with the overall organizational goals.

- Conduct market analysis to identify emerging trends, competitor landscape, and customer needs.

- Develop and maintain a strong understanding of the BFSI industry, regulatory changes, and skill gaps.

- Build and maintain a strong network of relationships with key stakeholders in the BFSI industry.

Business Development:

- Identify and pursue new business opportunities within the BFSI vertical.

- Develop and implement effective sales and marketing strategies to generate leads and convert them into clients.

- Build and nurture strong relationships with existing clients to ensure customer satisfaction and retention.

- Develop and deliver compelling proposals and presentations to potential clients.

Team Management:

- Lead and mentor a team of training professionals to achieve performance objectives.

- Recruit, develop, and retain top talent within the BFSI vertical.

- Foster a high-performance culture and promote teamwork and collaboration.

- Set clear expectations, provide regular feedback, and recognize and reward performance.

Training Program Development and Delivery:

- Oversee the development and delivery of high-quality training programs aligned with BFSI industry standards and client requirements.

- Ensure that training programs are relevant, engaging, and effective in achieving learning objectives.

- Collaborate with subject matter experts and industry professionals to develop training content.

- Evaluate the effectiveness of training programs through feedback and performance metrics.

Financial Management:

- Develop and manage the BFSI vertical's budget and financial performance.

- Monitor revenue and expenses and take corrective actions as needed.

- Ensure profitability and return on investment for the BFSI vertical.

Quality Assurance:

- Implement and maintain quality assurance standards for all training programs and processes.

- Conduct regular quality audits and take corrective actions to improve performance.

- Ensure compliance with industry regulations and certifications.

Required Qualifications and Skills:

- Proven track record in leading a successful BFSI training business.

- Deep understanding of the BFSI industry, its challenges, and training needs.

- Strong leadership, communication, and interpersonal skills.

- Ability to build and maintain strong relationships with clients and stakeholders.

- Excellent project management and organizational skills.

- Strong business acumen and financial management skills.

- Ability to lead and develop a high-performing team.

- Strong problem-solving and decision-making skills.

Desired Qualifications:

- Advanced degree in business, education, or a related field.

- Certifications in relevant BFSI areas or training methodologies.

- Experience in a consulting or training organization.

- Knowledge of learning management systems and e-learning technologies.

- By combining a deep understanding of the BFSI industry with strong leadership and business acumen, the Department Head will play a crucial role in driving the growth and success of the BFSI vertical within the training organization