Job Summary:
- The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry.
- This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the company's hosting services to meet these requirements.
- The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities.
Key Responsibilities:.
Market Research & Analysis.
- Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry.
- Analyze customer needs and industry developments to align the company's offerings with market demands.
Lead Generation & Sales Strategy.
- Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure.
- Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline.
Client Relationship Management.
- Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations.
- Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements.
Server Managemeny industry Knowledge & Selling.
- Gain a deep understanding of the company's hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services.
- Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges.
Proposal Development & Negotiation.
- Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the client's needs.
- Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards.
Collaboration with Internal Teams.
- Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues.
- Provide feedback to product and service teams based on customer needs and competitive analysis.
Performance Tracking & Reporting.
- Track and report on sales activities, progress toward sales goals, and industry developments.
- Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies.
Key Qualifications:.
- Education: Bachelor's degree in Business, IT, Marketing, or a related field.
- Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry.
- Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies.
- Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable.
- Proven Experience in Server Reselling and Management: Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions.
Additional Skills:
- Ability to work independently and handle multiple tasks.
- Strong analytical skills to assess market trends and competitor strategies.
- Proven ability to meet and exceed sales targets.
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