Anarock - Senior Associate/Assistant Manager - Retail Services/F&B Segment

BUSINESS UNIT - ANAROCK Retail Services Pvt Ltd.

REPORTING TO : Team Lead

PRINCIPAL ACCOUNTABILITIES:

- Revenue generation

KEY RESPONSIBILITIES:

- Business Development with core F&B expertise

- Client Relations

KEY PERFORMANCE MEASURES

- Client satisfaction survey

- KPIs / Master Agreement Reporting requirements

- Implementation of Best Practices / Innovation

- Cost savings initiatives

- Individual Performance Measurement Targets in appraisal. To be developed along with direct line manager.

BEHAVIOURS / COMPETENCIES:

- Strategic Thinking

- New Business Development

- Relationship Building

- People Development

- Demonstrating the ability to think broadly, create a shared vision, demonstrating "thought leadership", creating sound strategies, anticipating and reacting to future challenges of the firm, business units and clients to influence rather than respond to the environment.

- Generating new business development through making a direct outreach to F&B business owners and decision makers

- Internal - Promote open, constructive and collaborative relations with superiors, subordinates, peers and generating a one firm culture.

- External- building trust and gaining respect, and providing superior client service through listening to clients, anticipating their needs, delivering the value they expect and supporting their long- term success.

- Identifying and grooming talent, providing coaching, mentoring and feedback.

- Transfer of processes, knowledge, skills and expertise to organization.