Analytics Specialist - Credit Card/Retail Bank/Mortgage/Lending/Liability Product

Role and Responsibilities:

Business / Department Objectives:

Provide analytic support to the business teams, understand the business context and formulate and execute appropriate analytical approach to address the business situation. Independently manage end to end partner communication.

Senior Analyst will be a part of one of the business teams the COE partners with across LoBs and regions.

Core Responsibilities:

Analytic Project Execution:

Ability to manage and develop analytic solutions to deliver on complex projects

Measure and Own the business impact of work

Set and manage partner expectations

Manage timeliness around project priorities

Improves business processes to drive efficiencies

Is able to coach / mentor junior team members on theory / practical applications of relevant tools and techniques

Business Knowledge:

Develop business context and knowledge

Proactively seek out best practices and adopt the same in day to day functioning

Communication:

Independently manage communication with partners

Team work:

Collaborate with colleagues to leverage best practices

Qualifications

Education :

Highly numerate, as demonstrated by Masters in a numerate subject such as Mathematics, Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability

Experience :

2-5 Years exposure to Financial Services

Candidate should have worked in any of the following domain:(Credit Cards, Retail bank, Mortgage, Lending / liability product)

Skills:

Analytical Skills:

Hands-on working with data

Proficient in Formulating Analytical methodology, identifying trends and patterns with data

Business Impact Analysis

Hypothesis testing

Knowledge of Segmentation

Basic Knowledge of predictive modeling

Simple Optimization

Tools and Platforms:

Proficient in MS Excel, Powerpoint

Proficient in SAS, SQL, SAS JMP / Knowledge Seeker

Familiarity with RDBMS - Teradata/ Oracle, etc.

Domain Skills:

In depth understanding of Customer lifecycle Management within the financial services domain ( Cards, Retail bank, Mortgage, Lending / liability product):

Acquisitions

Customer engagement( Pricing, P&L forecasting)

Customer servicing and understanding customer touch points

Customer retention

Soft Skills:

Highly Self motivated

Client focus:

Proficient in managing various stakeholders

Capability to act as an Owner and deliver results

Effective communication and good interpersonal skills

Good time management

Structured thinking