Analytics Consultant - SaaS

Salesforce experience is mandatory

What Are Your Responsibilities:

- Establish a reporting and insights framework to support customer-facing organizations to deliver enhanced value to our customers

- Leverage company data to drive consumption and adoption of the platform and improve customer retention.

- Mine and analyze data from company databases to drive optimization and improvement of Customer Success strategies.

- Assess the effectiveness and accuracy of new data sources and data gathering techniques.

- Build dashboards using various data sources and implement automation as and where required proactively.

- Develop custom data models and algorithms to apply to data sets.

- Use predictive modeling to increase and optimize customer retention and other business outcomes.