Responsibilities:
- Providing business and technical leadership to develop analytics team delivering across multiple functions.
- Responsible for maintaining partner relationships, ensuring high quality team deliverables and SLAs
- Working closely with the US partners on daily basis, interacting closely with multiple business partners anchor program managers
- Work independently, foster a culture of healthy and efficient working for the team
- Designing and solving complex business problems by analytical techniques and tools
- Will be involved directly in the technical build-out and/or support of databases, query tools, reporting tools, BI tools, dashboards, etc. that enable analysis, modeling, and/or advanced data visualization including development of Business Objects reports using multiple databases
- Recommends potential data sources; compiles and mines data from multiple, cross business sources.
- Works with typically very large data sets, both structured and unstructured, and from multiple sources
- Develops specific, customized reports, ad hoc analyses and/or data visualizations, formatted with business user-friendly techniques to drive adoption, such as
(1) Excel macros/pivoting/filtering
(2) PowerPoint slides and presentations, and
(3) clear verbal and e-mail communications
- Works with senior consultants or directly with partners, responsible for identifying and defining business requirements and translating business needs into moderately complex analyses and recommendations.
- Works with local and international colleagues and with internal customers, responsible for identifying and defining business requirements and catering to business needs for the team
- Ensures adherence to data management/data governance regulations and policies
- Applies knowledge of business, customers, and/or products/services/portfolios to synthesize data to, form a story, and align information to contrast/compare to industry perspective
- Ability to work overlap hours with US team
- Shift 1:30-10:30 pm
Essential Qualifications/ Skills-
- 9-11+ years of reporting experience, analytics experience, or a combination of both; or a MS/MA degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis
- 8+ years of experience in one or more of the following: Modeling, Forecasting, Decision Trees as well as other statistical and performance analytics
- 8+ years of experience with SAS, SQL, or other data management, reporting, and query tools
- 6+ years of experience in Tableau development- creating solutions with aid of data visualization. This includes but not limited to developing and creating BI dashboards, working on end to end reports, deriving insights from data
- 6+ years of experience in CRM analytics (e.g. Salesforce.com) and database management expertise
- Excellent verbal, written, and interpersonal communication skill
- 4+ years of experience in team management with 10+ team size
Desired Qualifications:
- Extensive knowledge and understanding of research and analysis
- Strong analytical skills with high attention to detail and accuracy
- Collaborative, team-focused attitude
- 5+ years of experience in Customer/ Marketing / Sales Analytics
- Experience with reporting tools like Business Objects, QlikView, etc.
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