Analyst - Salesforce Analytics

Analyst - Salesforce Analytics

Job Description:

We are seeking a highly motivated Business Intelligence role who is experienced in developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions and projects for our sales enablement team. In this job role, you will collaborate with leaders and stakeholders across the business in order to develop and deliver end-to-end dashboard and analytics solutions to enable business insights and decisions.

As the BI Analyst, you are the subject matter expert in creating interactive visualizations and automated reporting to support shared business goals. You will be a part of a high-functioning and collaborative Business Intelligence & Analytics team. Requirement- Onsite Bangalore

- 5+ years of experience as a BI/ CRM Analyst

- 2+ years of experience and expertise in leading CRM Analytics driven dashboard/analytics design, development and implementation.

- Bachelor's degree within a technical/ business related field

- Strong knowledge using SQL is a plus.

- Expertise in developing, maintaining and experience in managing/leading CRM Analytics driven dashboards & analytics, preferably with working knowledge of Einstein administration/architecture

- Experience in architecting, designing, developing BI and other analytical, AI reporting solutions using standard BI tools

- Experience performing a business analyst role, preferably with some project management.

- Experience in creation of functional specifications and project documentation and translating functional requirements into detailed technical requirements.

- Has strong verbal & written communication skills.

- Experience in problem solving / conflict resolution, critical thinking and priority setting.

- Experience using Microsoft Excel, Power Point, Project, Access and Visio.

- Experience in working with several groups of data and users simultaneously.

- Experience in being innovative and having strong analytic skills.

- Demonstrated ability to provide strong time management skills.

- Working knowledge of CRM Analytics administration/architecture (preferred)

- Knowledge of BI project/program management (preferred)

- Working knowledge of BI/data warehouse functionality (preferred)

- Strong working knowledge of Salesforce Architecture and relational database design

- Required Certifications: Salesforce Certified Administrator, Salesforce Certified App Builder, Salesforce Certified CRM Analytics and Discovery Consultant a plus, strong experience with the standard salesforce report builder, Salesforce Platform Developer I or I and II a plus