Your Impact :
As part of the central fraud team you will be responsible for the development of new analytical strategies, business processes and solutions to prevent consumers from being victimized by fraud and protecting the firm from financial losses due to fraud. The role will involve working closely with product, technology, Operations, Compliance and data science teams to develop solutions and improve the performance of the portfolio. As part of this team you will be responsible for:
- Developing and executing strategies to identify and prevent fraud
- Lead a team of Analysts and Associates to minimize fraud losses
- Develop dashboards and control reports to support the management of the business
- Liaise with operations teams to identify trends and opportunities for process improvements
- Working with technology team to find, develop and implement solutions
Job Summary and Responsibilities
- Use a data-driven approach to develop and design fraud solutions
- Review, evaluate and drive selection of new vendors or technologies to enhance the fraud strategy and mitigate emerging risks
- Establish the appropriate analytical environment and reporting to ensure comprehensive fraud coverage
- Work directly with the Customer Operations leadership team responsible for the execution of the fraud strategy
- Research and remain current on the latest industry fraud trends and recommend tools, services, and practices for improvement
- Identify and develop process improvements/automation to maximize the efficiency of fraud detection activities as required
- Manage team members with training and development
- Obtain approval for implementation of changes to the Fraud Strategy
Preferred Qualifications :
- Master's degree in Mathematics, Statistics, Economics, Finance, Engineering or a related field.
- 1+ years of experience in fraud risk management with debit cards, prepaid cards, checking products
- Experience with using data science tools (Python, Spark preferred) to solve business problems.
- Experience building quantitative strategies for a consumer checking business
- Knowledge of fraud risk vendors and technology in consumer finance or digital services industry
- Experience with consumer banking authentication tools and methodologies
- Developed reporting and used data visualization to report on trends or analysis
- Familiarity with digital payment channels like Zelle, Real-Time Payments, Bill Pay, Remote Check Deposit a plus
- Managed projects and worked with technology teams to implement solution
- Ability to work independently, but still be a strong team player
- Attention to details and excellent oral and written communication skills
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