Ameyo - Manager - Sales - SME - Exotel

Exotel is a customer conversation platform that believes in the power of exceptional customer experience. Our omnichannel contact center, Communication API suite, and Conversational AI come together to create a platform that delivers Connected Customer Conversations at unprecedented scale, speed, and ubiquity.

We believe that customer experience is not just a number, but a feeling. That's why we're dedicated to helping businesses engage with their customers with greater trust, personalization, and empathy. With Exotel, you can listen to your customers, remember every conversation, and provide rich insights to create truly meaningful interactions.

Exotel is the emerging market's leading full-stack platform and a virtual telecom operator. Our cloud-based product suite drives 70+ million conversations every day for over 7100 businesses across India, Southeast Asia, the Middle East, and Africa. And with our recent license to offer cost-effective end-to-end VoIP telephony services, we're proud to be a 100% compliant cloud calling operator.

What will you do?

- The prospect will be responsible for the sales of products/services in the SME/SMB segment in the assigned region/industry vertical and achieve the sales revenue targets.

- Own the sales cycle right from prospecting clients/opportunity, introducing the company, positioning, presenting solutions, negotiations till the closure of sales.

- Create/maintain excellent relationships with clients and be able to tailor products, pitch according to their specifications.

- Develop and implement new logo acquisition strategy and market mapping strategy in the assigned territory/ vertical.

- Prepare business development strategies by proactively researching and anticipating prospective client needs.

- Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients.

- Drive and Close Upsell and Cross- sell opportunities.

What are we looking for:

Sales Skills:

- Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage.

- Past Experience in solution selling to SMB/SME (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions ) is desired.

- Concept selling, software solution sales experience is good to have.

- 5-8 years Software/Solution sales experience.

Technical Domain expertise:

- Should not be averse to understanding Technology.

- Should be comfortable in understanding and explaining technology and solutions with a consultative approach.

Ownership & Commitment:

- Able to see the larger picture, willing to take responsibility for tasks and initiatives.

- Attention to detail in planning and communication.

- Focused and Driven to chase growth targets.

Preference of Professional background

- Direct Sales Experience in Solution Sales (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions)

- Experience of Selling in the assigned region/vertical.

Preference of Educational background:

- B.Tech and MBA is preferred.