Neha Singh<br>
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar<br>
Service Delivery Lead

Rohit Bairagi<br>
Lead Credit Specialist

<p>Job Description - You Lead the Way. We've Got Your Back.<br><br>- At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers-   financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what-  s possible -   and we-  re proud to back each other every step of the way.<div><p><br></p><p>- When you join #Team AmEx, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. </p><div><br></div><p>- Position provides a unique opportunity for an individual looking to build his/her knowledge in a core business at American Express (AXP): Global Business Services. This exciting role will be part of the Sales &amp; Business Enablement team managing the Marketing Campaign Onboarding and Data Validation activities for American Express. Specifically, the position will be supporting Enterprise Marketing Platforms &amp; Solutions (EMPS) with Merchant Marketing offers for US &amp; International Marketing.</p><p><br></p><p>- The process aims at improving campaign accuracy and also enhance customer experience. The team also provides possible solutions and connect with all relevant teams to implement the process improvements. The person needs to have a sound business acumen, Digital Marketing and interpersonal skills. Person should be able to lead and support the various initiatives which would involve working with multiple business partners. Person should be highly detail-oriented and adept at problem solving. S/he must possess excellent collaboration and communication skills.</p> <br>Function Description:<br><br></div><div> <p>- Global Services Group (GSG) brings together the company-  s external and internal servicing functions, and includes the below world-class organizations:</p><div><br></div><p> - Global Servicing Network, which provides exceptional care to our external customers, and</p></div><div><br></div><div><p>-   Global Business Services, which provides many of the vital internal services that make American Express run efficiently.</p> <br> Global Business Services<br><br></div><div> <p>- Global Business Services (GBS) is a shared services organization that brings together key internal functions to support all of American Express. GBS colleagues manage procurement, real estate, sales operations &amp; business enablement, and partner with business units to execute complex change initiatives. </p> <br>- Sales and Business Enablement (SABE) within GBS is an internal servicing team providing sale performance reporting and business enablement support to the enterprise. The objective of the SABE Performance Reporting and Insights team is to ensure that Consumer, Commercial and Merchant businesses have timely and accurate reporting, insights and forward looking actions to help drive business performance.<br> <br>Responsibilities:<br></div><div><br></div><div><p> -   Deliver comprehensive performance reporting and Insights to help the leadership team and individuals evaluate and drive business performance. </p><div><br></div><p> -   Partner with functional leaders, Strategic Business Partners and senior leaders to remove friction points, ensure data integrity for reporting and insights to fulfill business requirements and enable actions.</p><div><br></div><p> -   Understand complex operational systems and business intelligence tools, platforms for developing efficient,  insightful products and offerings for customers </p><div><br></div><p> -   Devise process improvement tools and methodologies that will ensure flawless delivery exceeding customer expectations.</p><div><br></div><p>-   Evolve reporting to meet key business priorities, engage early on with stakeholders, gain buy in for implementing proposed solutions.</p><div><br></div><p> -   Leverage best practices internally and bring outside-in perspective to deliver best of breed reporting and insights </p> <br>Purpose: <br><br></div><div> <p>Enable decisions &amp; productivity across the enterprise by delivering best in class reporting, actionable insights &amp; forecasts</p><div><br></div><p> Critical Factors to Success (Outcome Driven):</p><div><br></div><p> Business Outcomes:</p><div><br></div><p> -   Ensure timely &amp; accurate delivery of reports and insights for teams by defining appropriate constructs &amp; determining suitable approaches to build, publish and track business performance.</p><div><br></div><p> -   Deliver business performance reporting &amp; analytical data support to business units.</p><div><br></div><p> -   Provide forward looking trends, predictions, triggers that enhance productivity. </p><div><br></div><p> -   Automate and standardize reporting processes.</p> <br>Leadership Outcomes:<br><br></div><div> <p>-   Put enterprise thinking first, connect the role-  s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</p><div><br></div><p> -   Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings</p><div><br></div><p> -   Demonstrate learning agility, make decisions quickly and with the highest level of integrity</p><div><br></div><p>- Lead with a digital mindset and deliver the world-  s best customer experiences every day</p><br>Minimum Qualifications<br><br></div><div><p>- Past Experience </p><div><br></div><p>- 2-5 years relevant experience with excellent knowledge Reporting and Visualization tools </p><br>Preferred: Experience in Python, Hive and Tableau<br><br>Academic Background<br><br></div><div><p>- Bachelor's degree in Engineering</p><div><br></div><p>- Post Graduate Degree in Engineering/Management</p><br>Functional<br><br></div><div><p>-   Understanding of business process<br></p><div><br></div><p>-   Analytics &amp; reporting domain experience </p><div><br></div><p>Technical</p><div><br></div><p>-   Analytics &amp; Insights &amp; Targeting</p><div><br></div><p>-   Python, SAS, R, SQL</p><div><br></div><p>-   Basic Statistical Knowledge: Hive/ML techniques</p><div><br></div><p>-   Advanced data manipulation &amp; automation skills</p><div><br></div><p>-   Data visualization</p><div><br></div><p>-   Exposure to Big data environment &amp; tools</p><br>Preferred:<br><br></div><div><p>-   Predictive Analytics, Automation experience </p><br>Platforms<br><br></div><div><p>-   Big Data Platforms: Cornerstone</p><div><br></div><p>-   Visualization Platforms: Tableau</p><div><br></div><p>-   Advanced MS Office Suites (Word, Excel, PowerPoint, Access)</p><div><br></div><p>-   Amex Platform Knowledge: CS/ CODL</p><div><br></div><p>Preferred:</p><div><br></div><p>-   Dashboard Creation</p><br>Behavioral<br><br></div><div><p>Enterprise Leadership Behaviors</p><div><br></div><p>-   Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective</p><div><br></div><p>-   Bring Others With You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential</p><div><br></div><p>-   Do It The Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage</p><br> We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.<br><br> Job type- Permanent<br><br> Industry Type - Finance<br><br>The Apply Button will redirect you to website. Please apply there as well.<br></div></p>

Gurgaon/Gurugram

American Express - Senior Business Analytics Role - Sales & Business Enablement Team 

American Express - Senior Business Analytics Role - Sales & Business Enablement Team  ,Job Description for American Express - Senior Business Analytics Role - Sales & Business Enablement Team  in American Express in  Gurgaon/Gurugram for (2-5) years of experience. Apply Now!

Job Description for American Express - Senior Business Analytics Role - Sales & Business Enablement Team  in American Express in  Gurgaon/Gurugram for (2-5) years of experience. Apply Now!