Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description : - The Global Servicing Network (GSN) organization delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class credit, collections and fraud services. - The GSN Servicing Insights &amp; MIS team (part of GSN Global Strategy &amp; Support organization) is the primary point of contact for all GSN information needs and is responsible for Executive Decision Support through advanced analytics and MIS. - The team has a global footprint and this position will be based out of the American Express Service Center in Gurgaon, India. Responsibilities of this role include : - Providing Analytical &amp; Decision Support across GSN through advanced analytics (from sourcing to staging data, generating insights to exposing them for consumption via reporting platforms/strategy implementation) - Enabling business user self-service through the creation of MIS capabilities - Systematically identify out of pattern activities in a timely manner and address information gaps by providing insightful analytics - Working independently assuming responsibility for the development, validation and implementation of projects - Participate on global teams evaluating processes and making suggestions for process and system improvements - Interacting with all levels of the organization across multiple time zones - This role may be subject to additional background verification checks. Qualifications : - Minimum 4 years experience with at least 2 years in Quantitative Business Analysis/Data Science with experience in handling large data sets - Must possess strong quantitative and analytical Skills and be a conceptual and innovative thinker - Excellent programming skills on Hive/SAS/SQL/Teradata is essential with good understanding of Big Data ecosystems - Strong exposure to Python/R/Statistical packages must &amp; familiarity with NLP, Neural Networks, AI will be an added advantage. - Project management skills and ability to identify and translate business information needs into insights and information cubes for ease of consumption in reporting and analytics. - Proven thought leadership, strong communication, relationship management skills. - Ability to work on multiple projects simultaneously, flexibility and adaptability to work within tight deadlines and changing priorities. - GSN knowledge and expertise will be an added advantage. - Postgraduate degree in a quantitative field will be an added advantage. Schedule (Full-Time/Part-Time) : Full-time Job type : Permanent Industry Type : Finance The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Business Analyst - Global Servicing Network 

American Express - Business Analyst - Global Servicing Network  ,Job Description for American Express - Business Analyst - Global Servicing Network  in American Express in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!

Job Description for American Express - Business Analyst - Global Servicing Network  in American Express in  Gurgaon/Gurugram for (4-8) years of experience. Apply Now!