Posted By
Posted in
Sales & Marketing
Job Code
1432588
Client Relationship Manager
Company :
- We are a dynamic and innovative AI-based Project Management Consultancy specializing in serving Real Estate Builders in the Delhi NCR region.
- With cutting-edge technology and a commitment to excellence, we empower real estate developers to streamline their projects, optimize resources, and achieve their goals efficiently.
Company Website : https://www.ambryn.in/
Position Overview :
- We are seeking a proactive and results-driven Client Relationship Manager (CRM) to join our team.
- The ideal candidate will be passionate about leveraging AI solutions to enhance project management processes and will possess exceptional communication and relationship-building skills.
- As a CRM, you will be responsible for fostering strong relationships with our clients, understanding their needs, and ensuring their satisfaction with our services.
Location : Delhi NCR
Responsibilities :
- Develop and maintain strong, long-lasting relationships with clients in the real estate industry.
- Act as the main point of contact for client inquiries, concerns, and requests.
- Understand clients' project management challenges and offer tailored solutions using our AI-based consultancy services.
- Collaborate with internal teams to ensure timely and successful delivery of solutions according to clients' needs and objectives.
- Conduct regular check-ins and follow-ups to assess client satisfaction and identify areas for improvement.
- Proactively identify upsell and cross-sell opportunities to expand client accounts.
- Stay informed about industry trends, competitor activities, and market developments to provide strategic insights to clients.
Requirements :
- Bachelor's degree in Business Administration, Marketing, or a related field. (Master's degree preferred).
- Proven experience (3+ years) as a Client Relationship Manager or similar role, preferably in the real estate or consultancy industry.
- Strong understanding of project management principles and processes.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build rapport and trust with clients at all levels of an organization.
- Familiarity with AI technologies and their applications in project management is a plus.
- Highly organized with the ability to multitask and prioritize effectively.
- Proficiency in MS Office and CRM software.
Benefits :
- Competitive salary commensurate with experience.
- Performance-based incentives and bonuses.
- Opportunities for professional development and advancement.
- Health insurance and other benefits as per company policy.
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Posted By
Posted in
Sales & Marketing
Job Code
1432588