Amazon - Senior Program Manager - Amazon Shipping Program Team

Senior Program Manager

- Amazon is looking for a motivated individual for the profile of Sr. Program Manager for its Amazon Shipping Program team.

- The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers.

- In doing this, Amazon Shipping is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.

- To help us succeed in this large endeavor, we are looking for dynamic, self-starting and entrepreneurial individual who will organize, execute and deliver key features to the Amazon Shipping portfolio.

Key Job Responsibilities :

In this role, you will:

- Define, design, launch and manage strategic products and programs which will become volume enablers for the Amazon Shipping program.

- Gather requirements and conceptualize solutions to solve a business and shipper problems and work with key stake holders across various functions to define and launch the product/program.

- Own specific cost lines in the P&L and work on reducing the cost.

- Monitor key metrics on the program and work with all involved stakeholder teams to drive necessary action with field teams, business, finance, sales and leadership teams, to achieve goals.

- Manage Daily/weekly performance of the new initiatives built, build mechanisms to detect and drive down defects and work on continuous improvements for all processes.

- Launch and expand the program as per the business requirements and build/own all the long term planning, program and product roadmap for Amazon Shipping.

- Work extensively on industry benchmarking, do shipper studies and work with Commercial team to understand the requirements of our prospective Shippers and work on building these capabilities.

- Use customer and market feedback, competitive analysis and benchmarking, and business metrics to make informed decisions.

- This role will require exceptional communication and influencing skills, and will work to influence stakeholders across Business, Operations, Sales and Tech teams.

- This role will require the ability to work effectively in a fast paced, startup environment, partnering with others as needed, and the ability to exercise sound judgment solving novel problems without clear direction from leadership.

- The successful candidate has demonstrated the ability to solve complex logistics challenges and possesses bias for action and deliver results in the role.

About the team:

- Amazon Shipping (SWA) is an entrepreneurial business which is growing at an incredible pace where we externalize Amazon transportation service to cater to Non-Amazon volumes of any sellers/shippers/marketplaces in India.

- We aim to scale to become a trusted, innovative and established parcel delivery service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service.

- We partner with e-Commerce retailers of all sizes to simplify their operations, lower their cost, and unlock more sales.

Basic qualifications:

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership