AM - Quality - Lean/Six Sigma - BPO

Position:Assistant Manager – Quality

Location:Thane

Role:

- Facilitation of project teams for use of applicable tools

- To facilitate deployment of Quality Infrastructure Processes (QIP)

- To drive data driven culture across the organization by imparting Lean, Six Sigma and various Quality tools trainings

- Identify problem areas and drive improvement projects based on Lean & Six Sigma methodology

- Lead & mentor Six Sigma & Lean Projects to deliver targeted results

- Develop dashboard for management review

- Implement robust review mechanisms to track progress and for identification of opportunities

- Coordinate with Operations and other Functions to ensure deployment of QIP and adherence to internal & external audit requirements

- Conduct Quality Training sessions on Kaizen, Problem Solving Techniques, etc

- Transition Support – to ensure that all Quality Structural elements are included in transition phase

Qualification:Graduate, preferably with Commerce background

Experience (yrs.):Minimum of 6 years Experience of which at least 3 years of experience in Green Belt role. Experience of 1 ~ 2 years of Quality projects in F & A domain OR back office operations (data related)

Industry:Finance & Accounting BPO

Competencies / Skills: -

- Lean Six Sigma Green Belt Certified

- Should have experience leading 2-3 Projects

- Good Analytical Skills & Communication Skills

- Should have minimum 6+ years of total experience

- Prior experience working in F&A domain would be an advantage

Reporting to:AVP – Quality

Span of control (if any):Individual Contributor

Human Resources
Quatrro FPO Solutions
MBC Info Tech Park, Unit No. 1, Fifth Floor I Near Hyper City, Ghodbunder Road I Kasar Wadavli, Thane (West), 400 607. I Tel.No:+91-22- 6729 4200 I
www.quatrrofpo.com