AM - Operations - BPO/KPO

Urgent Opening with one of the leading KPO in Bangalore for the profile of AM-Operation:

Position: 3

Qualification: Graduate/Post Graduate

Location: Bangalore (out station candidates will not considered)

Exp: Minimum 5+yrs (Should have been a an AM - Operations at least for 1 year in his/her previous role)

Job Description:

- Willingness to make difficult and unpopular decisions

- Good issue identification and problem solving skills both at a process level as well as while handling people

- Strong with numbers – sound analytical skills reflecting capability of analyzing reports / MIS

Minimum span of control – 30-40

- Overseas transition experience. At least 1 or 2 onsite assignment would be preferred.

- Working knowledge of PI tools like Lean / Six Sigma would be beneficial though not mandatory

NOTE: Must be comfortable for rotational shifts

Key Skills:

- Good communication skills.

- Good analytical skills.

- Good people management skills.

- Clear thought process.

- Self-driven.

Interested candidates please share your CV at pratinka@jobvisionindia.com / 011-41557015