Posted By
Posted in
Banking & Finance
Job Code
112661
Having an urgent opening with one of the Reputed Big4 Consulting Organisation for thier Shared Service centre in Bangalore.
About the Position
- The Assistant Manager should have prior experience in Audit domain and should have proven experience in service delivery, process improvements and operational excellence. S/he should have prior people management skills (may be required to manage upto 40+ employees directly) and ability to handle stakeholder relationships in a shared services organisation.
Broadly, the key responsibilities are:
- Operations management – Be responsible for day to day operations to ensure error free Audit service delivery (refer Operations R&R below)
- Relationship management – Be a extended team member for key client engagement teams(ET)
- Employee development – Ensure strong performance management and enabling employees to meet career aspirations through coaching, mentoring and targeted training interventions
- Strategic Initiatives - Contribute to GDC’s growth plans and implement industry best practices to take GDC up the value chain
- Process excellence – Ensure highest level of Quality by implementing QMS, building a strong Quality culture and focusing on continuous process improvements
- Content & industry focus – Build strong domain expertise (accounting & auditing) and industry knowledge to enable better engagement with ET and improve GDC’s market share
- All other duties assigned
Detailed Operations R&R
Responsible for:
- Responsible for deliverables within TAT
- Ensure all the deliverables are error free
- Plan and organize the daily work flow among the teams particularly coordinate with other AM’s during busy season for planning the work to ensure all the work is delivered timely
- Provide clarification, guidance to team members on all the processes related questions
- Interact with Secondee for clarification, review, estimate of hours etc
- Interact with ET on regular basis or as required
- Perform quality reviews (AM review) as required by the process guideline
- Provide timely update to teams about the changes in process, policies etc
- Analysis Internal/external errors of the teams and provide guidance to team members to minimize the errors
- Organize the refresher process trainings for the team members based on the feedback from team leads, quality, efficiency etc
- Update training manual regularly with all the recent update
- Regular meeting with other AM’s for process improvement, consistency in the processes, process improvement, efficiency etc.
- Manage teams, solve team issues and escalate the issues to Managers as required
- Have a team lead/one to one meeting with all the team members regularly or as per the guideline provided by Manager.
- Keep the attrition to minimal,
- Ensure team utilization to optimal
- Minimize OT hours by proper planning and reallocating the work among all the team members
- Responsible for succession planning for key people
- Create Back up, provide training on all responsible jobs/metrics
- Perform Additional Tasks as assigned by the Manager.
- Participate in Hiring and Training
- Perform half yearly/annual appraisal of team members
Candidate qualification, experience and competencies required
Educational Requirements
- CA qualified
Experience Requirements
- Minimum 5 years of experience including 2-3 years of post qualification experience
- Experience with Big 4/leading Audit firms or their shared service center
- Good knowledge of MS Office (excellent Excel Skills)
- People Management Skills
Competencies
- Attention for detail and quality conscious
- High-energy, independent decision maker with ability to manage priorities & conflicts
- Strong communication abilities (both written and spoken English skills)
- Proactive problem solver with good planning and organizing skills
- Ability to lead change by effectively building commitment and winning support for initiatives through influencing, negotiation, collaboration and relationship building skills
- Should be willing to stretch in terms of working hours based on the business needs including working on weekends during peak season
Candidates from Big 4 or any leading CA audit firm can absolutely apply.
Interested candidates may apply at kirti.saxena@abcconsultants.in or may call at 9910846444 for further details.
Looking forwartd for your kind responses.
Kirti Saxena
9910846444
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Posted By
Posted in
Banking & Finance
Job Code
112661