AM/Manager - Business Excellence - Black Belt - BPO

- Green Belt/Black Belt certified (Looking for only local candidates i.e Delhi/NCR)

- Should have completed 5+ projects on six sigma/lean

- Person should have a played the black belt/Green Belt role aligned to Technology teams and should have basic knowledge of CMMI framework.

- Night shift.

Main Accountabilities :

- Drive the transformation to a value stream centric organization (e.g., customer focus, measure and manage, drive out waste, improve quality and consistency of work processes, cross-functional line of sight, etc.)

- Manage a portfolio of value stream improvement initiatives that are measurable and drive value for Business (identify opportunities, champion proposals, solution deployment, benefit realization)

- Prioritize efforts of self and others to maximize impact and effectiveness (clarify goals, create focus, manage scope, etc.)

- Assess the performance and capability of processes and operational groups (throughput, cycle time, productivity, waste, etc.)

- Design effective process and management system solutions (value streams, workflow, dashboards, staffing, etc.)

- Manage the controlled deployment of process and operational changes (pilots, change control, minimize go-live risks, etc.)

Education and Experience :

- Minimum Bachelors degree and 8 to 10 years of relevant experience

- Certified Lean Six Sigma Black Belt. Hands-on knowledge of Six Sigma, Lean, CMMI or other process improvement methodologies preferred

- Should have completed 5+ projects on six sigma/lean

- Should have been imparting training on six sigma within present organisation

- Knowledge of Insurance products and back office Insurance processes is a strong asset.