AM - eCommerce Online Operations

We are on online e-commerce / social recommendations portal, operating for top businesses in India and abroad. We are looking for a dynamic professional with online operations expertise, who thrives in a high energy environment, work hard and play hard!

Specialties Required:In-depth knowledge of e-commerce & content management for online portals.

Tracking key metrics, reporting and identifying gaps in metrics

Content / copy writing & editing. Professional expertise in movies, media, apps, games - mobile content

Diplomatic - Handling effective client relationship and maintaining client retention.

Team Handling - Effective team player, have grown along with the teams and developed the ability to lead / mentor teams all the while acting as a team member.

- Experience in handling Magento platform for backend operations

- Planning / development of online product listing.

- Analyzing essential competitor / customer trends pertaining to the product.

- Handling Social Media Marketing and SEM Campaigns.

- Create e-mail marketing / newsletter ad content

- Creating content for online ads.

- Working closely with the product team on developing social media / mobile applications.

- Conceptualizing application and working with the product team to see it to the end.

- Internal / external communications with regards to statuses / updates.

- Working at par with sales / account management team to provide effective support.

- Content acquisition from signed up business partners.

- Handling end to end operational activities to get the content live on the website.

- QA - Perform final editing before making the content live.

- Optimizing the content within the site for SEO traffic.

- Client Relationship - Handling vendors, providing online and offline support and ensuring client satisfaction.

Educational requirements -

1. BA/B-COM/BSc in any discipline, MBA preferred

2. Solid English language proficiency

3. Exceptional communication skills

4. Organizational and interpersonal skills

5. Team leading skills