AM - Accounts Payable

Assistant Manager-AP

MNC Bank Shared Services Center

Location: Gurgaon, India

REPORTS TO: Manager

KEY RESPONSIBILITIES

The role involves the following responsibilities in relation to assigned business group with Macquarie:

Key responsibilities include:

- Leading and managing team, showing career path and doing effective appraisals

- Ensure & supervise adequate training to new joiner and help them to quickly come onboard

- Managing client relationship and handle first level escalations

- Proactively seeking client feedback to further improve service level standards

- Perform dip checks of process controls to ensure quality & timeliness as per SLA

- Ad-hoc query management from service area, and other areas of Macquarie relating to service area costs

- Providing information for regulatory and statutory requirements

- Liaising with auditors (internal & external) and responding to their queries

- Prompt reporting or control failures and implementing adequate preventive measures to avoid repetition of similar failures

- Designing and generating MIS regularly highlighting key metrics for the team and work

- Continuously innovating with a focus to improve the process – enhance efficiencies and add value

- Actively participate in GFS / P2P wide initiatives and projects

- Ensuring compliance with finance control standards for AP Team

- Ensuring quality consciousness in all aspects of the team. Implement best practices across streams

- To apply cost conscious approach towards work responsibilities handled

- Ensure that Macquarie's goals and values are demonstrated in all work performed.

KEY SKILL REQUIREMENTS

Outcome Focus

- Steps outside comfort zone and actively seeks and embraces new challenges

- Reviews and adjusts own and team goals to ensure they provide challenge

Staff Management Skills

- Provides direction for people, projects and/or processes

- Identifies strengths and development needs of individuals

- Delegates tasks and responsibility while providing support

- Coaches, mentors and encourages others and supports their career development

Interpersonal Skills (Communication and Relationship building)

- Conveys complex messages confidently to people at all levels

- Tailors communication to meet the needs of audience, considering structure, language, style, tone and medium

- Anticipates the needs of others and adapts own behaviour to build stronger relationships

- Leverages internal & external networks

- Encourages relationship building between team members.

Tenacity

- Maintains own focus and encourages a task focus and positive morale in team members during periods of acute pressure

- Focuses others on how to move forward rather than dwell on the past

- Assists others to manage their emotions during difficult times.

Technical Specialist SkillsTeam orientation

- Experience in Accounts Payable function

- Actively engages in process improvement

- Expertise in MS Power point & Excel

- Experience in managing operations within a risk control framework

- Methodical and with a good attention to detail

- Experience with PeopleSoft software

Quality Focus/

Attention to details

- Implements quality assurance practices to ensure accuracy, quality and timeliness of team output./Attention to Details

- Leverages ideas from other internal projects and best practices forums to implement in own area.

QUALIFICATIONS & BACKGROUND/WORK EXPERIENCE

- Overall more than 6 years of accounts payable experience in a shared services environment including 2 years of people management

- Commerce graduate

- Knowledge of People Soft will be preferred

- Willingness to travel overseas

- Willingness to work in different time zones to support clients

Please mark subject line as 'Assistant Manager-AP'and mail to arvind@leadsearch.biz

Please mention current CTC & notice period