Altisource - Transport Manager

Transport Manager

Responsibilities / KRAs :

- Lead Transport Team and in charge of Transport operations across all facilities in Bangalore.

- Monitoring Logins, ensure smooth and timely arrivals of vehicles.

- Identify route cause analysis for delayed cabs and initiate actions to rectify the same.

- Handling Employee escalations on calls & E mails.

- Interacting with the vendor supervisors on day to day issues and ensure all employee concerns are addressed

- Manage Helpdesk activity - Manage response time and call in flow out flow for helpdesk.

- Handling & timely reporting of incident & accidents to concerned stake holders.

- Generate functional reports like DSR, Vendor evaluation matrix, Monthly Adhoc report, Call Log analysis, Issue Tracker & Late Night Calling report.

- Conduct regular meeting with process and get employee feedback.

- Monitor Compliance on daily checklists, penalties, tab on vehicle vintage & cleanliness of vehicles

- Regular meeting with Business units.

- Induction of vehicles by using the prescribed formats

- Issuing vehicle enrollment numbers

- Maintaining all legal vehicle documents (RC, FC, Insurance, Tax, Emission, ESI, PF and other statutory documents

- Regular checks on drunk drivers and provide breath analyzer reports.

- Maintains Driver induction and records

- Issuing/tracking drive ID cards

- Daily Compliance checklist - check 10 % of over all fleet in a day and share the lapses with vendors via E mail

- Update the penalty for the compliance lapses, Rash driving, Drink and Drive, Misbehavior with employees

- Ensure clean and compliant cabs.

- Generate Breath analyzer test report, Daily vehicle check list, Drivers and Vehicle Master Data Base, Vehicle Induction and Termination report.

- Compile all required reports on daily/weekly/monthly basis.

- Remain as a back in all other Transport and Facilities related activities

- Prepare routing chart based on PRO - TMS/Manual input data

- Sending reminder mails to all the Process SPOC/Team Leads on sending rosters before cut off time.

- Ensure timely updations on all mails/requests regarding schedule/route changes.

- Allocation of escort guards where lady employee is the 1st pick up and last drop.

Qualifications / Skills :

- Graduates with experience in transport management for multi-facility operations

- Proficient with MS office with excellent knowledge in MS Excel

- Knowledge of working on any billing software

- Good understanding of the route maps and the excellent routing skills