Altisource - Sr IT Business Analyst

Altisource Portfolio Solutions is a provider of services focused on high value, knowledge-based functions principally related to real estate and mortgage portfolio management, asset recovery and customer relationship management. Utilizing integrated technology that includes decision models and behavioral based scripting engines, we provide solutions that improve our clients’ performance and maximize their returns.

Altisource has three primary business segments including:

Mortgage Services - Mortgage portfolio management services that span the mortgage lifecycle (e.g. origination, valuation, closing and title services, default management services, asset management and component services)

Technology Products – REALSuite of applications (residential and commercial loan servicing, loss mitigation, vendor management and electronic invoice presentment and payment software) as well as our IT infrastructure services

Financial Services - asset recovery and customer relationship management

Altisource is developing a reputation as the preeminent technology enabled, knowledge based provider of its services. Our focus is on leveraging technology and a global service delivery model to provide highly efficient, accurate support of the industries we service. Unique intellectual property, such as behavioral-science principles, artificial intelligence driven scripting engines and risk decision models are used to reduce performance variability and improve compliance and overall performance for Altisource and its clients.

Responsibilities and Key Result Areas:

- The business analyst will be part of product management team within Technology Products.

- The business analyst is a crucial role in creating and maintaining the strategic partnership between Business needs and Technology delivery in an Agile development environment.

- The agile business analyst’s role includes facilitating conversations between stakeholders, quality assurance / testing teams, customers, subject matter experts (SMEs) and software developers in an incremental, iterative fast-paced product development environment and reducing the reliance on extensive documentation and reducing the length of the feedback loop in product development projects.

- The Business Analyst will be responsible for developing business requirements and related business rules based on Business Group or external client needs.

- The Analyst will work closely with product manager, Business Partner and Business Subject Matter Expert(s) in the definition, testing, training, implementation, and support of functional requirements.

- The Analyst will identify requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis. The Analyst will solicit requirements through interviews, workshops, and/or existing systems documentation or procedures.

- The Analyst will participate in daily stand-up meetings with both Technology and Business Partners to facilitate the understanding, clarification, and implementation of requirements in an Agile development environment.

- The Analyst will be a customer advocate who understands the nature of constantly changing marketplace and customer needs.

- The Analyst knows what the right amount of requirement documentation to gather for a development lifecycle or iteration.

- In general, the role will include the creation/revision of the following analysis artifacts and deliverables: Process Maps, Business Requirements, Business Rules, User Stories, User Flows, Acceptance Tests

Qualifications & Experience:

- This position requires 5+ years business analyzing experience in the enterprise software development industry, at least 2 of which is in a client/server environment. Preference will be given to candidates with considerable experience in technologies that manage complex business processes.

- BA/BS Degree, in Computer Science, or technology related field from an accredited institution.

- Master’s degree in Business Administration is an added advantage.

- Candidates with industry domain knowledge in financial service is preferred, but not necessary.

- Strong verbal and written communication skills. Must be able to communicate effectively and confidently with users, team members and management.

- Must be flexible and willing to undertake a wide variety of challenging tasks.

- Strong facilitation skills. Must be able to elicit requirements from various personalities across organizational and geographical boundaries.

- Understanding the technical designs as well as the specifications.

- Familiar with software development process such as agile development methodology and tasks, roles involved in the process.

- Ability to analyze and document complex business processes and deliver functional requirements like GUI, screen and interface designs.

- Understands Internet and client/server architectures.

- Possesses working knowledge of HTML, SQL, and database design.

- Advanced skills in Ms Word, Outlook, Excel, Visio and PowerPoint.

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