Altisource - IT Business Analyst

Scope of work:

The Business Analyst will be part Customer Contact Management product working closely with Product Manager, Business Partner and Business Subject Matter Expert(s) in the definition, testing, training, implementation, and support of functional requirements. In this role you will be responsible for creating and maintaining the strategic partnership between Business needs and Technology delivery in an Agile software development environment.

Responsibilities and Key Result Areas:

- The Analyst will participate in daily stand-up meetings with team partners to facilitate the understanding, clarification, and implementation of requirements.

- The Analyst will participate in daily stand-up meetings with team partners to facilitate the understanding, clarification, and implementation of requirements.

- The Business Analyst will be responsible for developing business requirements and related business rules based on Business Group and external client needs.

- The Analyst will identify requirements via industry standard analysis techniques such as data modeling, workflow analysis, and functional decomposition analysis. The Analyst will solicit requirements through interviews, workshops, and/or existing systems documentation or procedures.

- The Analyst will be a customer advocate who understands the nature of constantly changing marketplace and customer needs.

- The Analyst knows what the right amount of requirement documentation to gather for a development lifecycle or iteration.

- In general, the role will include the creation/revision of the following analysis artifacts and deliverables: Process Maps, Business Requirements, Business Rules, User Stories, User Flows, Acceptance Tests

Qualifications & Experience:

- 5+ years experience in one of the following areas: Business Analyst roles with enterprise software development companies, internal IT analyst roles for large corporations where major enterprise software and/or document management software are utilized, or software consulting implementation experience delivering projects for enterprise software or document management software.

- BA/BS Degree, in Computer Science, or technology related field from an accredited institution.

- Candidates that have experience with document management software solutions like Kofax Capture/KTM, EMC Captiva, Alfresco, SharePoint, Nuxeo or related technologies is preferred, but not necessary.

Desired Skills:

- Master’s degree in Business Administration is an added advantage.

- Strong verbal and written communication skills. Must be able to communicate effectively and confidently with users, team members and management.

- Familiar with software development process such as agile development methodology and tasks, roles involved in the process.

- Ability to analyze and document complex business processes and deliver functional software requirements like GUI, report and interface designs.

- Possesses working knowledge of HTML, SQL, and database design.

- Advanced skills in Ms Word, Outlook, Excel, Visio and PowerPoint.

Description: Altisource Portfolio Solutions (www.altisource.com) is an innovative provider of services focused on high value, knowledge-based functions principally related to real estate and mortgage portfolio management, asset recovery and customer relationship management. Utilizing our integrated technology that includes decision models and behavioral based scripting engines, we provide solutions that improve our clients’ performance and maximize their returns.

Altisource has three primary business segments including:

- Mortgage Services (underwriting, due diligence, valuation, field services, real estate asset management and sales, settlement services, default services and component services)

- Financial Services (receivables and customer relationship management)

- Technology Products (residential and commercial loan servicing, loss mitigation, vendor management and electronic invoice presentment and payment software

Technology Products is in the midst of an exciting transformation into a software product company. Our suite of products covers the domains of B2B Order Management & Fulfillment, Payment Reconciliation, Mortgage Solutions and Data & Analytics domains. We are building a top-notch product engineering team in Bangalore to drive the transformation and growth of Altisource. We need high energy, talented engineers and technical managers with an entrepreneurial mindset.

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