Altisource - Business Operations Manager - IIM/ISB/MDI/FMS

- Managing process improvement projects and key stakeholders

- Managing financials reporting, profitability improvement initiatives, etc.

- Operations reporting for management

- Managing global clients with focus on communication management and client expectation management

- Familiarity with Technology applications for workflow management, vendor management and reporting

- Process improvement initiatives aimed at improving the turn-times, SLA or quality scores

- Appropriate documentation of all process changes and adherence to - change-control- norms

- Ensuring adherence to all applicable US state and federal laws or regulations with respect to valuation

Qualification/Experience

- Engineering and management degree from a reputed institution. Candidates from Premier B school only

- 5 plus years of experience working in high value service operations, with at least 1 year as manager.

- Expert in managing global clients.

- High level of customer centricity.

- Must have excellent presentation and writing skills.

- High cognitive ability and comfort in working in a dynamic environment.

- Shift timings 12 p.m. - 9 p.m. or 1 p.m. - 10 p.m.